Frequently asked questions
Here are the questions that are most frequently asked by patients. If you have questions that aren't answered here, please contact us. We'll get back to you as quickly as possible.
Why choose Novant Health Imaging?
When your doctor recommends a diagnostic imaging test such as an MRI, CT, X-ray, ultrasound or mammogram, you have a choice where that test is performed. At Novant Health Imaging, we are dedicated to ensuring you have a remarkable patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.
Is a signed MRI and CT order valid at any radiology facility?
We accept all physician orders, even if they are on a hospital order form or prescription pad. All diagnostic imaging procedures must be recommended by your physician and require a signed physician order.
If I have had a previous exam, am I required to go back to the same facility?
No, we can request the images from your previous exam(s) so that our radiologists can compare changes that have taken place over time.
How much will my MRI or CT exam cost?
The cost of imaging exams can vary greatly based on whether you receive care from a hospital, hospital outpatient facility or an independent outpatient facility. The cost of imaging exams can also vary based on a patient's insurance plan.
If you need help estimating your insurance-covered and out-of-pocket costs for a procedure at any of our Novant Health facilities, one of our financial navigators is ready to help – free of charge. The financial navigator will ask you about your procedure and insurance coverage. Then, you’ll receive an estimate of the cost along with payment options.
For locations in North Carolina and South Carolina - call 336-277-7299 or toll-free 1-888-277-3901, Monday through Friday, 8 a.m. to 6 p.m. Voicemail is available for after-hours or weekend calls.
For locations in Virginia - call 703-242-2106, Monday through Friday, 8 a.m. to 5 p.m. Voicemail is available for after-hours or weekend calls.
Will your office make sure that my exam is authorized with my insurance company before the exam?
Exams will not be performed without prior authorization from your insurance company. We provide all patients with a Good Faith Estimate that includes individual patient details based on your insurance plan and the study being performed. This estimate takes into account your insurance coverage, deductible, and copay or coinsurance.
How quickly can I be seen, and where are your locations?
We have over two dozen locations, including seventeen in the Charlotte-area, five in the Winston-Salem/Triad-area, and five in Northern Virginia to provide convenient access to our high-quality imaging services. Same-day and next-day appointments are usually available.
How quickly will I know the results from my exam?
The radiologist's report will be sent to your referring doctor within 24 hours of the exam being performed.
Will my doctor be able to see the actual image(s) from my exam?
Physicians can request access to view the images online or the images can be delivered on a CD.
How do I know you have good image quality?
We use state-of-the-art equipment that is accredited by the American College of Radiology. Our expert team includes onsite, board-certified, fellowship-trained radiologists and registered technologists.
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In this section
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All Services
Your doctor may recommend a breast biopsy to examine the growth more closely than possible with a mammogram. Novant Health Brunswick Medical Center offers stereotactic breast biopsy, an alternative to the traditional surgical biopsy. The procedure uses a special imaging technology to accurately target a questionable lesion, with significantly less pain and no scarring.
Fine needle aspiration of the breast is a procedure that is performed using a needle to draw out a small amount of cells or fluid from the breast. The area of concern is anesthetized before the procedure, with very little discomfort involved. It generally leaves no scar and is considered a simple office procedure, performed using ultrasound guidance.
A ductogram is performed to help us better understand the causes of nipple discharge and to detect possible problems with your breast ducts. If your doctor has referred you for a ductogram, please call 704-210-7762 to schedule your appointment today.
A procedure, called sentinel node biopsy, is used to determine if cancer cells have spread to the lymph nodes. This surgical procedure may be performed during the initial diagnostic period to aid in staging of the breast cancer. This procedure involves injecting a dye and/or radioactive substance near the tumor. This injection helps to locate the lymph node closest to the tumor (sentinel node) - the one that is most likely to have cancer cells present if the cancer has spread. The surgeon removes the lymph node that absorbs the dye and radioactive substance and sends it to the pathologist to examine it closely for the presence of cancer cells.
This is an alternative to a more invasive surgical biopsy. The area of concern is anesthetized before the procedure. There is only mild discomfort and generally no scarring of the breasts. The breast is gently compressed for this procedure. The stereotactically guided breast biopsy uses computer technology that enables our radiologists to locate and obtain a sample of the precise center of the area in question. The procedure uses x-rays and a special biopsy needle.
This is an alternative to a more invasive surgical biopsy. The area of concern is anesthetized before the procedure. There is only mild discomfort and generally no scarring of the breasts. An ultrasound scan detects breast changes by sending high-frequency sound waves into the breast. The echo patterns from the sound waves are converted into an image of the breast's interior. The radiologist will insert the biopsy needle and remove samples of tissue, using the ultrasound for guidance.
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Our locations
Carolinas
Brunswick-area
Central Charlotte
North Charlotte
East Charlotte
West Charlotte
South Charlotte
Concord
Greensboro
Lake Norman area
Salisbury
Thomasville
Winston-Salem
Virginia
Centreville
Culpeper
Haymarket
Manassas
Tysons Corner
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Provider's Access
