At Novant Health Imaging, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements. For patients with insurance, you will be required to pay any deductibles or co-insurance dictated by your insurance plan at time of service. Our staff will call your insurance company to get the best estimate of what you will owe for the procedure. Please remember this is just an estimate. The final patient amount owed will be determined after your insurance company processes your claim.
Many insurance companies list special instructions on the card regarding pre-certification or prior authorization for services. These instructions may require you to contact your company before your procedure (even for an emergency procedure). If your insurance company requires a preauthorization for your procedure, our Center will work with your referring physician to obtain the authorization. However, you as the patient should always ensure that the authorization if required is obtained. This will ensure the claim will be paid in a correct and timely manner. Check your card. If it shows you must call your insurance company for authorization, please make sure that you or a member of your family phones the company without delay. Usually, you must do so within 24 hours.
Depending upon the location you were seen in, you might receive two bills for your imaging procedure. If so, both bills will be submitted to the insurance carrier that you provided at the time of registration. One bill will be from Novant Health Imaging for fees related to the technologies, equipment and supplies used during your procedure. The other bill will be from the physician group that read and interpreted your procedure findings.
If the technical fee and professional fee are being sent to you separately, it does not mean that you are paying twice or paying more; it simply means that the two fees are being processed separately as opposed to one bill.
In most cases, Novant Health Imaging will bill your primary health insurance company directly. If we haven't heard from your insurer after 30-45 days, we may ask for your help in contacting them. Amounts that are denied, rejected or unpaid may become your responsibility, depending on your plan type and benefits
If you have Medicare, we will bill it first and then bill unpaid amounts to any supplemental insurance policies you may have. All unpaid balances may become your responsibility, depending on your plan type and benefits.
If the bill is related to treatment for an on-the-job injury or accident, we will file a claim with your employer's workers' compensation insurance carrier after authorization. Claims that are denied may ultimately become your responsibility.
If you have a Medicaid insurance product, we will bill in accordance with your plan's policy. If we are not listed as a provider with your Medicaid product you may be responsible for the balance.
Your doctor may recommend a breast biopsy to examine the growth more closely than possible with a mammogram. Novant Health Brunswick Medical Center offers stereotactic breast biopsy, an alternative to the traditional surgical biopsy. The procedure uses a special imaging technology to accurately target a questionable lesion, with significantly less pain and no scarring.
Fine needle aspiration of the breast is a procedure that is performed using a needle to draw out a small amount of cells or fluid from the breast. The area of concern is anesthetized before the procedure, with very little discomfort involved. It generally leaves no scar and is considered a simple office procedure, performed using ultrasound guidance.
A ductogram is performed to help us better understand the causes of nipple discharge and to detect possible problems with your breast ducts. If your doctor has referred you for a ductogram, please call 704-210-7762 to schedule your appointment today.
A procedure, called sentinel node biopsy, is used to determine if cancer cells have spread to the lymph nodes. This surgical procedure may be performed during the initial diagnostic period to aid in staging of the breast cancer. This procedure involves injecting a dye and/or radioactive substance near the tumor. This injection helps to locate the lymph node closest to the tumor (sentinel node) - the one that is most likely to have cancer cells present if the cancer has spread. The surgeon removes the lymph node that absorbs the dye and radioactive substance and sends it to the pathologist to examine it closely for the presence of cancer cells.
This is an alternative to a more invasive surgical biopsy. The area of concern is anesthetized before the procedure. There is only mild discomfort and generally no scarring of the breasts. The breast is gently compressed for this procedure. The stereotactically guided breast biopsy uses computer technology that enables our radiologists to locate and obtain a sample of the precise center of the area in question. The procedure uses x-rays and a special biopsy needle.
This is an alternative to a more invasive surgical biopsy. The area of concern is anesthetized before the procedure. There is only mild discomfort and generally no scarring of the breasts. An ultrasound scan detects breast changes by sending high-frequency sound waves into the breast. The echo patterns from the sound waves are converted into an image of the breast's interior. The radiologist will insert the biopsy needle and remove samples of tissue, using the ultrasound for guidance.